RL360 New Contact Centre hours

Generic Links

Welcome to RL360's

dedicated financial adviser website

For financial advisers only

Not to be distributed to, or relied on by, retail clients

New Contact Centre hours

Providing an improved service for our advisers

RL360's Contact Centre is now operating from 6am to 6pm (GMT).


Our Contact Centre is able to handle a wide variety of customer queries and transactions at the first point of contact by telephone (+44 1624 681682) and email (csc@rl360.com).


The extension of working hours will overlap more with the Far East and Middle East working day, therefore allowing us to provide a better service to our advisers in those regions.


It means we will be able to deal with even more queries or work items on a same day basis.


This improved service provision is in addition to the recently re-launched RL360 online services facilities. Register with our Online Services Centre to take advantage of the new features on our award-winning* website, including online switching, a unique early warning system dashboard and a detailed valuation and premium history for all policies.


*Best International Financial Adviser Portal in the 2013 Professional Adviser International Fund and Product Awards.

Contact us

Isle of Man

+44 (0) 1624 681 681 | csc@rl360.com

Hong Kong

+852 3929 4333 | hongkong@rl360.com


+60 3 2109 5555 | malaysia@rl360.com


+971 (0) 4 378 2700 | dubai@rl360.com


+27 (0) 11452 7310 | africa@rl360.com


+598 2626 2390 | uruguay@rl360.com